Step-by-step guide
How to change your SASSA banking details safely
You can change where your grant is paid. The SRD grant is changed online on the official SRD site; other grants are changed in person at SASSA. Never give your banking details to anyone else.
- 1
SRD grant: open the official site
Go to srd.sassa.gov.za and choose the option to change banking details.
- 2
Verify with your phone
Enter the details requested. SASSA sends a one-time PIN (SMS) to the cellphone number registered on your application.
- 3
Enter the new account in your own name
The bank account must be in your name. SASSA verifies it — payments to someone else's account are rejected.
- 4
Other grants: go to a SASSA office
Take your ID and proof of the new bank account (bank letter or stamped statement). Ask SASSA staff to update your details.
- 5
Wait for verification
Changes can take a few days to a month to show. Your next payment may still go to the old method until verified.
Stay safe
- Grant Guide SA will never ask for your banking details.
- SASSA never calls to ask for your PIN.
- If you lost the registered phone number, visit a SASSA office.
Common questions
Can I change my SASSA banking details online?
For the SRD grant, yes — on srd.sassa.gov.za. For other grants, visit a SASSA office.
How long does it take for new banking details to work?
Verification usually takes a few days, sometimes up to a month.
Can my grant be paid into someone else's account?
No. The account must be in the applicant's own name.
Someone called asking for my bank details — is it SASSA?
No. SASSA does not ask for banking details or PINs by phone. Report it on 0800 60 10 11.
More help: status meanings · private tracker · free help points · Help Hub
Independent guide, not affiliated with SASSA. Always confirm on official channels.