Help with your grant is always free. These are the only contact points we recommend — every number here comes from SASSA, the Department of Social Development or Legal Aid South Africa themselves.
0800 60 10 11
Alternative number: 012 400 2322
Questions about any grant: how to apply, documents, payments, status checks and reporting suspected grant fraud.
Cost: Free from landlines. Calls from a cell phone may cost you money.
Official SASSA websiteWalk in during office hours
Applications, documents, appeals, payment problems and biometric verification are done here. SASSA has told beneficiaries with payment problems to visit their nearest office for help.
Cost: Free. SASSA staff will never ask you to pay for a form or an application.
Find SASSA contact details on the official site0800 110 110
Cannot call? Send a Please Call Me to 079 835 7179 and they call you back.
Free legal advice, including when a grant is stopped, suspended or unfairly refused. Available weekdays between 7am and 7pm.
Cost: Free.
Official Legal Aid SA website0800 428 428
Please Call Me: *120*7867#
The Department of Social Development's 24-hour command centre for gender-based violence — including counselling and help reaching social workers.
Cost: Free from landlines.
012 312 7727
Email: Customercare@dsd.gov.za
The Department of Social Development's customer care line for questions about social development services.
Cost: Standard call rates apply.
